Dear Valued Customer,
It has been brought to the attention of the City of Lake Worth Utility Billing
that customers who utilized the online credit card payment option to pay for
utilities may have experienced a potential breach of their credit card
information.
In an abundance of caution, we are notifying all customers to check your
statements for any fraudulent transactions that may have occurred between
August 28th, 2018 and October 9th, 2018.
The City of Lake Worth Utility Billing does not manage online credit card
payments. The City’s vendor responsible for managing such transactions is
currently investigating the issue. Steps have been taken to neutralize any
further potential breach through the vendor’s system.
If you suspect your credit card information may have been compromised, please
contact your credit card provider and report any fraudulent charges.
Upon more information becoming available the City will update this
notification.
Sincerely,
City of Lake Worth
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